Accessibility

We are committed to making our website accessible in accordance with the Accessibility Act, as amended, implementing the European Accessibility Directive (RL 2019/882) on the accessibility requirements for products and services. In doing so, we have complied with the Web Content Accessibility Guidelines (WCAG 2.2) as far as possible.

Further information on the conclusion of the contract

(description of our services, explanations on how we provide our services): 

Accommodation & comfort

• 4-star superior hotel with lovingly designed rooms & suites for couples, families or connoisseurs – combined with modern comfort and earthy style 
• Included: underground car park, e-charging station, free WiFi, ski storage room with boot dryer – for a stress-free arrival and departure

Cuisine & culinary delights

• Inclusive gourmet board: breakfast buffet, afternoon buffet with snacks, stylish 5-course evening menu
• Hotel restaurant & bar with a cosy atmosphere, wine cellar and sun terrace – the perfect setting for connoisseurs and relaxed evenings
• Gourmet restaurant ‘dahoam’ under JRE chef Andreas Herbst: regional haute cuisine at award-winning level, also suitable for children.

Wellness & activities

• Mountain spa & panoramic pool: heated indoor and outdoor pools with a 100-metre water slide, exclusive adults-only spa areas and spacious relaxation and massage areas
• Fitness room with panoramic views and high-quality equipment, hiking shuttle and extensive sports and activity programme

 Family & children's offers

• Children's adventure park with playground, trampoline hall, indoor play area and game room directly at the hotel 
• Children's menus in the gourmet restaurant – little ones' taste buds are delighted, while parents relax and enjoy 

Club & extras

• Guest club with ‘Riederalm altitude metres’ – loyalty rewards that can be redeemed for packages or vouchers 
• Best price guarantee when booking directly – secure prices directly via the website or by telephone 

Booking & procedure

• Booking & enquiry: Directly online, non-binding enquiry via the website or by telephone/email, written confirmation, deposit secures the reservation
• Check-in/out: Arrival from 3 p.m., departure by 10:30 a.m., card and cash payments accepted.
• Holiday itinerary: Stay with premium board, spa access, activities, children's entertainment, skiing or biking directly from the hotel
• Cancellation and payment conditions: Accommodating rules: free of charge up to 3 months in advance, staggered fees for later cancellations. Payable in cash, by card or bank transfer

The evaluation was carried out in accordance with WCAG 2.2.

The evaluation of the website's compliance with the BaFG was carried out in the form of a self-test in accordance with WCAG 2.2. Our website is continuously being improved. Usability and accessibility are very important to us. If you encounter any barriers on our website that hinder or restrict your use, please let us know at the following email address: