Privacy Policy

The privacy policy covers the collection and use of personal data that may be collected when you contact us, for example when you visit our website, when you request services, book services, purchase services or when you call us. Please take a moment to read the following document, which informs you about how Herbst Riederalm GmbH & Co KG handles your personal data, what types of data are collected, how and for what purpose this data is used, to whom Herbst Riederalm GmbH & Co KG passes on this data and how Herbst Riederalm GmbH & Co KG protects your personal data.

Your personal rights are of the highest priority, and Herbst Riederalm GmbH & Co KG is striving to protect these rights to the best of its ability.

Any further data protection obligations that go beyond this privacy policy remain unaffected.

Herbst Riederalm GmbH & Co KG collects and uses your personal data in order to offer you an exemplary customer service, to enable convenient access to our website and to present an optimal service offer. In addition, Herbst Riederalm GmbH & Co KG will help you to keep you up to date with the latest product announcements, special offers and other developments that we think might be of interest to you.

If you are not interested in being kept up to date with the latest developments, product and service information, you can let us know at any time.

There are a number of cases in which your personal data can help Herbst Riederalm GmbH & Co KG to provide you with a better service. For example, you might be asked for personal information when you start a transaction. You will always be asked only to provide information that is relevant to your particular situation. Examples include name, mailing address, telephone number, e-mail address and preferred method of contact or credit card details. In addition, Herbst Riederalm GmbH & Co KG collects information for market research purposes, in order to get to know our customers better and thereby offer you a more effective service. Furthermore, Herbst Riederalm GmbH & Co KG collects data on customer activities on our website. On the basis of this data, Herbst Riederalm GmbH & Co KG can determine which information is really useful for our customers and which areas of our web sites and Internet services are of most interest to them.

Herbst Riederalm GmbH & Co KG takes the protection of your personal rights very seriously. Herbst Riederalm GmbH & Co KG assures you that Herbst Riederalm GmbH & Co KG neither sells nor lends your contact information to other providers. In order to provide you with an exemplary service, Herbst Riederalm GmbH & Co KG may pass on your personal data to legal persons, who are however obliged to protect this data in accordance with the privacy policy. In some cases, it may be advantageous for Herbst Riederalm GmbH & Co KG to provide certain personal data from you to other companies with which Herbst Riederalm GmbH & Co KG has entered into a strategic partnership or which operate for Herbst Riederalm GmbH & Co KG in order to supply you with products and services on our behalf.

These companies can help us process information, grant loans, fulfil customer orders, deliver products to you, manage and maintain customer data, provide customer service, evaluate your interest in our products and services, conduct customer research or conduct customer satisfaction surveys. These companies are also obliged to protect your personal data in accordance with our privacy policy for the protection of personal rights. In some cases, Herbst Riederalm GmbH & Co KG may be forced to disclose your personal data due to legal regulations or legal procedures

Herbst Riederalm GmbH & Co KG takes precautions, including administrative, electronic and physical procedures, to protect your personal data from loss, theft and misuse as well as from unauthorized access, disclosure, alteration and destruction.

The website uses industry standard SSL (Secure Sockets Layer) for encryption in some places. This ensures the confidentiality of your personal and credit card information when making transactions over the internet.

You can also help us and take precautions to protect your personal data on the internet. Change your password frequently. Use a combination of letters and numbers and be sure to always use a secure web browser.

Herbst Riederalm GmbH & Co KG has taken protective measures to ensure that your personal data is always accurate, complete and up to date for the intended purposes. Of course, you have the right to access and change the personal data you provide at any time. You can help us ensure that your contact information and preferences are accurate, complete and up-to-date. You can also request a copy of your personal data by contacting us at the email address below.

As is common on many other corporate websites, Herbst Riederalm GmbH & Co KG uses so-called 'cookies' and other technologies to gain a better insight into which areas of our websites are particularly popular, how our visitors move around the website and how much time they spend in the various areas. In addition, Herbst Riederalm GmbH & Co KG uses cookies and other technologies to ensure that our online advertising is effective and actually alerts customers to our products and services. Herbst Riederalm GmbH & Co KG uses cookies and other technologies to analyse the traffic on our website so that we can further improve its design and functionality, and to investigate the efficiency of communication with our customers. Furthermore, Herbst Riederalm GmbH & Co KG uses cookies to better align the website to your needs and to offer you even more convenience when navigating, every time you visit.

Like most web sites, we automatically collect certain information and store it in log files. This information includes internet protocol addresses (IP addresses), browser type, internet service provider (ISP), reference/end pages, operating system, date/time stamps, and click stream data.

In some of our e-mail messages Herbst Riederalm GmbH & Co KG uses a so-called 'click-through URL', which is linked to content on our website. If you click on such a URL address, you pass through our web server before you reach the actual destination web page. Herbst Riederalm GmbH & Co KG follows this 'click-through' data in order to determine what interest there is in certain topics and to measure the efficiency of communication with our customers. To prevent the collection of such data, simply do not click on any text or graphic with links in e-mails.

In addition, Herbst Riederalm GmbH & Co KG uses so-called 'pixel tags' (tiny image files), which provide information about which areas of our web sites the customers have visited or measure how effective search operations by customers were on our website.

Herbst Riederalm GmbH & Co KG can also send e-mail messages in a customer-readable format with the help of pixel tags. In addition, we can check whether emails have been opened to ensure that Herbst Riederalm GmbH & Co KG only sends messages that really interest our customers.

... to protect your personal rights

As already mentioned, Herbst Riederalm GmbH & Co KG takes the protection of your personal rights very seriously. In order to ensure the security of your personal data, these guidelines are passed on to all employees and security precautions for the protection of personal rights within the company are strictly implemented.

The website contains links to websites of other companies. Herbst Riederalm GmbH & Co KG is not responsible for the handling of personal rights of these companies. Herbst Riederalm GmbH & Co KG therefore recommends that you inquire about their privacy policy with these companies.

Use of external tracking services:

• Yahoo Marketing Conversion (All Codes)
• Google Adwords Conversion
• Google Analytics Tracking
• Google Adwords Remarketing

This website uses TAO, a web analysis service by vioma GmbH ('vioma'). TAO uses so-called 'cookies', text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a server of vioma in Germany and stored there. Vioma will use this information to evaluate your use of the website, to compile reports on website activities for the website operators and to provide other services related to website use and internet use.

If required, Google will transmit this information to third parties if this is required by law or if the third parties are processing this data on behalf of Google. You can prevent the installation of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all the functions of this website to the full extent. By using this website, you agree to the processing of the data collected about you by vioma in the manner and for the purpose described above.

This website uses Google Analytics, a web analytics service provided by Google Inc. ('Google'). Google Analytics uses so-called 'cookies', text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activities for the website operators and to provide other services related to website and internet use.

If required, Google will transmit this information to third parties if this is required by law or if the third parties are processing this data on behalf of Google. Google will never associate your IP address with other data stored by Google. You can prevent the installation of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all the functions of this website to the full extent. By using this website, you agree to the processing of data about you by Google in the manner and for the purpose described above.

These websites use plugins from the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ('Facebook').

When you access pages of our website that are provided with such a plugin, a connection is established to the Facebook servers and the plugin is displayed on the website by notification to your browser. This will transmit, which of our websites you have visited, to the Facebook server. If you are logged in as a member of Facebook, Facebook assigns this information to your personal Facebook user account. When using the plugin functions (e.g. clicking on the 'Like' button, submitting a comment), this information is also assigned to your Facebook account, which you can only prevent by logging out before using the plugin.

For more information about the collection and use of data by Facebook, about your rights in this regard and about ways to protect your privacy, please see Facebook's privacy policy.

This website uses cookies, with the purpose of addressing visitors via remarketing campaigns with online advertising at a later date in the Google advertising network. Third-party providers such as Google use cookies on the basis of a visit to this website to display remarketing ads. You as a user have the option to deactivate the use of cookies by Google by accessing the page to deactivate Google at www.google.com/ads/preferences.

If you have any questions or concerns about the privacy policy, please contact us. Please send us a message (contact details below).

Of course, you can ask Herbst Riederalm GmbH & Co KG what data about you is processed by Herbst Riederalm GmbH & Co KG, where this data comes from, for what purpose it is used and to whom it is transmitted. Of course, you can also correct incorrect data or have data that has been processed inappropriately deleted. The provisions of the Data Protection Act apply.

Herbst Riederalm GmbH & Co KG is entitled to change the privacy policy from time to time. If significant changes are made, a corresponding notice is published on our website together with the updated version of the privacy policy.