To strengthen our team we are looking for

Receptionist/Reservation clerk
(m/f/o)
from now on

Good Life is the best life!

Our renowned 4-star Superior Hotel Riederalm in the heart of the picturesque mountain landscape, known for its excellent service and hospitality, is looking for a dedicated receptionist and reservation assistant (both front and back office) to reinforce our team. Our hotel offers guests an incomparable experience with quality amenities, exquisite cuisine and direct access to the best leisure activities in the region. As a receptionist you are the face of the hotel and the first point of contact for our guests. Your main task is to make an excellent first impression by providing excellent customer service and helping to make our guests' stay unforgettable.

We offer

a regular 5-day week. In our team, we attach great importance to ensuring that everyone can take their days off properly and that you can plan your leisure activities accordingly
Individual development and coaching programmes
If you require employee accommodation, we can offer you a single room in our team hotel
Our motivated & young team welcomes you in a good & familiar working atmosphere
Quality is also reflected in our performance-orientated and fair remuneration

Your tasks

High-quality guest care is very important to you
You are responsible for check-in, check-out as well as for the holiday wishes of our guests in advance and on site (massage dates, birthday greetings, various extras,. . . )
You are happy to communicate, whether on-site with our guests or by phone
Writing texts, writing e-mails correctly and editing various documents (morning mail, evening menu, weekly program,. . ) makes you a lot of fun
Providing information about the hotel and its surroundings
Coordination with other departments to ensure smooth operation and excellent service
Carrying out general administrative tasks
You master ailments skillfully with your sympathetic manner and friendly nature
In the back office you will support our team with the preparation of offers, reservations and all correspondence

What you bring with you

Strong communication skills
Independent, conscientious and precise work
Experience at the reception
Perfect knowledge of German and very good knowledge of English
Very good knowledge of MS Office
Safe handling of hotel software programs
Successfully completed vocational training in the hotel industry

That's how we live as a team

Team spirit is important to us! We support each other in our Good Life Team in a helpful and collegial manner.
We enrich each other with fresh, new ideas and exchange ideas.
We ’crave’ continuous education and want to grow and learn.
Honesty and trust are very important to us - we want to be able to rely on each other.

What we offer you

With this position you will find a workplace where you can directly put your strengths to use. Regulated working procedures and schedules are important to us, so that everyone can pursue their leisure activities.

We stand for a good and familiar working environment.
We offer you a 5-day week.
You can rely on regular working hours.
Your work here will consists of varied tasks.
You have TOP accommodation in our modern employee rooms - possible from a 5-day week onwards.
You can use the in-house wellness facility & the fitness room.
We offer you a year-round or seasonal position.
We pay according to the collective agreement and 14 monthly salaries.
Remuneration according to qualification and level of training.
Fair and transparent tipping regime.