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To strengthen our team we are looking for

Receptionist/Reservation clerk
(m/f/o)
from the beginning of May 2024

Good Life is the best life!

Our renowned 4-star Superior Hotel Riederalm in the heart of the picturesque mountain landscape, known for its excellent service and hospitality, is looking for a dedicated receptionist and reservation assistant (both front and back office) to reinforce our team. Our hotel offers guests an incomparable experience with quality amenities, exquisite cuisine and direct access to the best leisure activities in the region. As a receptionist you are the face of the hotel and the first point of contact for our guests. Your main task is to make an excellent first impression by providing excellent customer service and helping to make our guests' stay unforgettable.

We offer

  • a regular 5-day week. In our team, we attach great importance to ensuring that everyone can take their days off properly and that you can plan your leisure activities accordingly
  • Individual development and coaching programmes
  • If you require employee accommodation, we can offer you a single room in our team hotel
  • Our motivated & young team welcomes you in a good & familiar working atmosphere
  • Quality is also reflected in our performance-orientated and fair remuneration

Your tasks

  • High-quality guest care is very important to you
  • You are responsible for check-in, check-out as well as for the holiday wishes of our guests in advance and on site (massage dates, birthday greetings, various extras,. . . )
  • You are happy to communicate, whether on-site with our guests or by phone
  • Writing texts, writing e-mails correctly and editing various documents (morning mail, evening menu, weekly program,. . ) makes you a lot of fun
  • Providing information about the hotel and its surroundings
  • Coordination with other departments to ensure smooth operation and excellent service
  • Carrying out general administrative tasks
  • You master ailments skillfully with your sympathetic manner and friendly nature
  • In the back office you will support our team with the preparation of offers, reservations and all correspondence

What you bring with you

  • Strong communication skills
  • Independent, conscientious and precise work
  • Experience at the reception
  • Perfect knowledge of German and very good knowledge of English
  • Very good knowledge of MS Office
  • Safe handling of hotel software programs
  • Successfully completed vocational training in the hotel industry

That's how we live as a team

  • Team spirit is important to us! We support each other in our Good Life Team in a helpful and collegial manner.
  • We enrich each other with fresh, new ideas and exchange ideas.
  • We ’crave’ continuous education and want to grow and learn.
  • Honesty and trust are very important to us - we want to be able to rely on each other.

What we offer you

With this position you will find a workplace where you can directly put your strengths to use. Regulated working procedures and schedules are important to us, so that everyone can pursue their leisure activities.

  • We stand for a good and familiar working environment.
  • We offer you a 5-day week.
  • You can rely on regular working hours.
  • Your work here will consists of varied tasks.
  • You have TOP accommodation in our modern employee rooms - possible from a 5-day week onwards.
  • You can use the in-house wellness facility & the fitness room.
  • We offer you a year-round or seasonal position.
  • We pay according to the collective agreement and 14 monthly salaries.
  • Remuneration according to qualification and level of training.
  • Fair and transparent tipping regime.

How we work together

Apply now

Send us your motivated application. Hostess Andrea Herbst and the Good Life team are looking forward to meeting you soon!

Your contact person
Andrea Herbst (Hostess, Reception & Marketing)

Phone: +43 6583 7342
Email: bewerbung@riederalm.com

Apply now
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