Have a carefree & safe vacation

In order to keep infection rates and spread as low as possible, we adhere strictly to the recommendations of international and local health authorities. Of course, sincerity and good mood can not be taken away from us either!

We have taken the following extended measures for you:

• Our cleaning & disinfection standards in all public areas, as well as in your rooms and suites have been significantly increased.
• We opt on regular ventilation with fresh mountain air
• Our employees are tested weekly for Covid-19.
• We ask for hand washing and disinfecting several times a day: You will find disinfectant dispensers throughout the house – on your arrival you will also receive your personal disinfection gel for your stay, which we will then gladly refill at any time.
• We appeal to your personal responsibility: please travel only if you and your family feel healthy. If you experience symptoms on site that indicate a Covid-19 disease, please stay in your room and contact us by phone. We will do everything else. Our employees are excellently trained!
• Check-in at our hotel is only possible if you have been vaccinated (The vaccination will only be considered as proof of a low epidemiological risk after complete immunisation. This proof is issued from the date of the 2nd vaccination and is valid for 9 months.) or have recovered (with Covid19 disease within the last 6 months). 
• We kindly ask you to wear a mouth-nose protection in the buffet area. (from 10 years)
• We ask you to sneeze or cough into your arm or into a handkerchief.

As at: 29.11.2021

All pools and wellness facilities are open as usual.

As at: 29.11.2021

Massages and treatments are available without restriction.

As at: 29.11.2021

The gym is open regularly and the weekly program takes place regularly according to the announcement (outdoor events are held due to weather conditions). 

As at: 29.11.2021

Thanks to our six spacious restaurants and "Stüberl", we can guarantee a minimum distance at any time. For the safety of all of us, we have expanded our buffet area. We kindly ask you to wear a mouth-nose protection at the buffet. All our service employees are tested once a week.

Our evening gourmet menu (awarded with 2 Gault Millau toques) by JRE Andreas Herbst will be served to you. Our latest highlight is our daily changing “Good Life Apéro” at the start with homemade bread, matching spread and our regional salad course (with products from the organic farm Stechauhof in Saalfelden – our vegetable farmer).

As at: 29.11.2021

Entry requirements for Austria:

• …Entry from states and regions with a low epidemiological risk: forms of verification (vaccination, recovery from Covid-19 or a current PCR test), no quarantine
• ...Entry from virus variant areas and states: pre-travel clearance form, PCR test and quarantine
• …Entry from other states and regions: pre-travel clearande form, forms of verification(vaccination, recovery from Covid-19 or a current PCR test),  quarantine (exemption for vaccinated and recovered people)

In principle, every person entering Austria must register online. This does not apply to people who:

• enter from countries with low epidemiological risk and
• have resided exclusively in those states or in Austria during the previous 10 days and
• have proof in accordance with the 2,5-G-rule (vaccination, recovery from Covid-19 or a current PCR test)

As at: 29.11.2021

When returning from Austria to their home country, guests must comply with the entry regulations applicable in their home country.

As at: 29.11.2021

According to the Austrian Federal Government, FFP2 masks are mandatory for all publicly accessible, closed areas.

An FFP2 mask must be worn indoors in the following areas:

• public pharmacies,
• food retail establishments (including outlets of food producers and service stations with attached food outlets),
• in all commercial transactions
• bank,
• post offices,
• nursing homes,
• hospitals,
• püublic transport and their stations,
• taxis,
• cable car, rack railway

At our hotel, we ask you to wear a mouth-nose protection at the buffet area.

As at: 29.11.2021

Due to the current situation in Austria and Europe, you can book your holiday as always very easily, but should it be necessary to cancel it again easily: For bookings up to the end of April 2022, the following special cancellation conditions apply:

• Free cancellation up to 2 weeks before arrival
• 40% for cancellations up to 10 days before arrival
• 70% for cancellations up to 1 week prior to arrival
• 90% for cancellations up to 3 days before the day of arrival

We always recommend that you take out travel insurance, as there are always unpredictable reasons that you have to cancel your long-awaited holiday at short notice. This is then covered by the insurances. So you can look forward to the booked trip with a secure feeling.

Cancellation and insurance cover:

As long as the current situation remains stable as it is today, full cancellation insurance and travel termination protection will apply again. Coverage is available in the event that an insured guest is unable to start the trip or has to cancel the trip:

• because an elevated temperature is measured even if a later test result is negative or he/she tested positive for COVID-19 without showing symptoms
• because he/she has COVID-19 symptoms
• because a close relative or a person living in a common household suffers from COVID-19 and an urgent presence is required
• because a close relative in the common household suffers from COVID-19 and the guest must therefore go into quarantine

As at: 29.11.2021